Captures every lead, books jobs automatically, and follows up on every estimate until the customer decides. Voice call answering is available on Pro and above.
Most calls a contractor misses never turn into a voicemail or a callback. Those callers go straight to a competitor, and the lost revenue adds up fast.
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Many proposals go unclosed, not because the homeowner said no, but because nobody followed up. The longer the callback takes, the more often the customer has already booked someone else.
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A large share of calls come after hours. Emergency calls tend to convert at higher rates and carry premium pricing, so capturing even one can make a real difference.
Built Different
Engineered specifically for home services
Forge was not built from a generic template. We studied how home service businesses actually operate: after-hours call handling, estimate follow-up sequences, seasonal demand patterns, and job scheduling logic.
Every workflow is designed for the reality of running crews, managing callbacks, and converting estimates into booked jobs. Forge learns your service area, your pricing, and your scheduling preferences over time.
After-hours call handling, estimate follow-up, and job scheduling logic built from scratch
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Persistent Memory
Remembers every customer, service area, and pricing preference
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Gets Smarter Over Time
By month three, it surfaces things you didn't know to ask for
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Fully Managed
We host it, maintain it, and improve it. Your only job is to use it.
Capabilities
What Forge Does for Your Business
Every capability is built specifically for home services. Higher tiers unlock more sub-agents and deeper automation.
Foundation: Dispatch, Closer, Campaigns
Pro: Foundation + Estimator, Reviews
Elite: Pro + Recruiter
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24/7 Call Answering Pro and above
Voice call answering is available on Pro and above. Forge captures job details, qualifies urgency, and books the job, so callers who would have hit voicemail get a real response instead.
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Estimate Follow-Up
Every open estimate gets automatic follow-up until the customer decides. Many proposals stall simply because no one followed up. Not anymore.
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Job Dispatch Pro and above
CRM and dispatch integrations are available on Pro and above. Forge books jobs into Housecall Pro, ServiceTitan, or Jobber, assigns techs, sends confirmations, and handles rescheduling.
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Emergency Triage
After-hours emergencies get triaged and booked right away, so high-value calls don't slip through to a competitor.
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Review Requests Pro and above
Available on Pro and above. After every completed job, sends a review request at the right moment.
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Recruiter
Elite only. Helps source, screen, and schedule interviews with potential technicians and crew members.
Connected
Everything Forge plugs into
GmailGoogle CalendarHousecall ProServiceTitanJobberQuickBooksGoogle DriveTelegramand many more
FAQ
Questions about Forge
Your setup fee covers building Forge's brain vault with your service knowledge, configuring dispatch and follow-up workflows, connecting your tools, training Forge on your communication style, and a 30-day guided onboarding.
Dispatch integrations are available on Pro tier and above. Forge connects to Housecall Pro, ServiceTitan, and Jobber to assign jobs, update statuses, and notify techs. On Foundation, Forge handles lead follow-up, scheduling, and customer communication.
Forge runs 24/7 on a dedicated private server. Emergency calls get triaged and booked. Non-urgent requests get scheduled for business hours. You never miss a lead.
During onboarding, we study how you communicate. We build a voice profile so Forge sounds like you, not a chatbot. Your customers won't know unless you tell them.
Most businesses are live within 1-2 weeks. The 30-day onboarding period includes tuning, testing, and making sure Forge is dialed in to your service workflows.
Yes. You can move from Foundation to Pro or Elite at any time. We'll activate the additional sub-agents and integrations without any downtime.
Ready to meet Forge?
Tell us about your business and we will show you exactly how Forge can help.